our customers : what they say

Utilities experience

"By adopting leading edge technology, it enabled the business to gain a competitive market edge by optimising our core essential field service activities and at the same time allowing base work to be completed."

"We achieved 20% extra staff productivity and were able to eliminate backlogs and service level exceptions."

"We also worked with our contractors, achieving significant reduction in pricing for us - and much more efficient allocation and administration of jobs/invoices for them."

Local Government experience

"Our 90/20 system delivers 30%+ savings in both admin time and field productivity"
"Here are some comments from my Dog Control team:"

  • "Customer/user friendly visual dispatch"
  • "Leading edge technology that maximises the full extent of your resources"
  • "A Quantum lead forward, with simple logical but smart technology"
  • "What would be do without our 90/20 system"- easy to use and saves time"
  • "Multi functional and easy to understand, very flexible"

Contracting Experience
"...90/20 has increased efficiency within our call-centre environment and has reuced the time involved in each job by more than 50% (at the same time incoming calls increased by 106%). On average the call-centre staff are paging out 42 calls per hour compared to 18 call per hour 6 month ago."

"We cannot believe the ease of implementation, professionalism of training and follow-up service... We are confident that we have chosen the right system to cope with our expected future growth and have no hesitation in recommending 90/20 Technnologies."

Meter Reading experience

"90/20 have been a long-haul technology partner of ours, giving us the systems we need to meet the challenges of reading meters to multi-retailers through electricity de-regulation and managing our contractor resources. We have over one hundred field contractors throughout New Zealand and 90/20 have helped us manage the complexity of our business through advanced technology systems and structure.They regularly provide us with good support, advice and system changes as new opportunities arise. 90/20 are prepared to go the extra mile and they understand field dispatch and contractor management"

 

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